A new roof is an investment in your home. As such, you should always research the contractors in your area before you hire. That way, you’ll be able to choose the roofing company that’s best suited for the job.
The right company will have the team, equipment, and experience to make your new project a success.
Follow these steps to help you hire the right roofing company.
Do Your Research
It’s important to do your research before choosing a roofing contractor. in your area and read any reviews they might have.
Don’t only read what’s on Google. Visit the company’s social media pages to see what local customers have to say.
The star rating is important. But you should also check the company’s response time and how they handle negative reviews.
The occasional negative review is inevitable, no matter the business. But pay attention to how a company resolves customer complaints. This will tell you a lot about how they treat their customers.
Keep in mind that not every customer leaves a review. If you only consider the reviews, you won’t be getting the full picture of what a roofing company has to offer.
Ask Questions
Don’t be afraid to ask for the information you need to know! Roofing is a big investment, and a company’s website can only tell you so much about what they do and how they do it.
There are several main factors that you need to know before you make your decision.
A few important questions to ask when choosing a roofing contractor are:
- Do you own your own equipment?
- What does your process look like?
- How many years of experience do you have?
- What safety precautions do you take on the job?
- Are you insured? Can you show me proof of insurance?
- What would you charge for my roofing project?
It’s a red flag if a roofing company refuses to answer the above questions. But you should also pay attention to how they answer your questions.
Do they hesitate? Do they sound uncertain? These could be signs that the contractor has little roofing experience or is withholding information.
Don’t until you have all the information you need.
Check References
If a roofing company has experience in your area, you should be able to ask them for a list of local references.
Ask any references about the:
- Quality of work
- Level of customer service
- Demeanor of employees
- Price of roofing services
Online reviews are helpful but references may give a more candid and reliable view of the contractor.
Avoid Scammers
It’s not uncommon for scammers to go door-to-door. Scammers especially target homes with roofs in obvious need of repair or replacement. These are the kinds of roofs you can spot from the road.
Be sure to check out our blog post on the 5 signs you need roof replacement to learn more.
Scammers may also watch homes to see who lives inside. In general, they tend to go after the young, elderly, and uninformed.
Legitimate contractors don’t beg for business or intimidate potential customers. Instead, they depend on their reputations within the community to get work.
You’ll know someone is a scammer if they pressure you to pay a lot of money up-front. Scammers will also move fast so you don’t have time to think before writing a check.
In contrast, a legitimate contractor will never pressure you into roof replacement. They also encourage questions and are forthcoming with any information you may need. That way, you can feel confident while signing the contract.
Contact Eikenhout To Get Started
Eikenhout is a Michigan building supply company with ten locations throughout the state. To learn more about our roofing products, please feel free to call us or fill out our online contact form. We hope we hear from you soon!
This blog post has been updated.
